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Documentation

Harthwyn Documentation

Official Harthwyn.com page for Harthwyn Documentation.

Do I need WordPress?

Yes. Harthwyn runs on WordPress. If you do not have a site, Novalaric can set one up for you.

What does my license do?

Your license unlocks downloads, updates, validation, compatibility access, and support eligibility.

Can I install it myself?

Yes. Technical users can download, install, activate, and validate directly from WordPress.

Can Novalaric set it up?

Yes. Novalaric can install, configure, customize, migrate, or build a complete Harthwyn website.

Getting started after your purchase

Your account connects your purchase, active license and downloads. Start here whenever you need the latest version or help.

1. Open your account

Sign in with the WordPress account used at checkout. You can see the purchased plan, license status and renewal date.

My Account

2. Download your software

Choose the version covered by your active plan. Each download is checked against your license before the file is delivered.

Downloads

3. Install and activate

In WordPress, go to Plugins, Add New, Upload Plugin. Select the downloaded ZIP, install, activate, and check its setup instructions.

4. Manage renewals

Your renewal and cancellation options depend on the subscription shown in your WooCommerce account. A cancelled or expired plan cannot receive new paid downloads after access ends.

When something needs attention

My download is locked

Check that you are signed in, your order is paid, your license is active, and your subscription has not expired or been refunded.

My renewal did not complete

Check your payment method and subscription status in your WooCommerce account. If you need help, include the order number in a support request.

I cannot install the ZIP

Check your WordPress and PHP compatibility, upload limits, and whether the ZIP is a plugin package. Do not unzip and replace live files without a backup.

I need personal assistance

Send a support request with your product, email and a short description. Harthwyn saves your ticket and confirms the reference number.

Contact Support